Tell us about the trip you have in mind

You do not need confirmed dates or a finished itinerary. Share a short outline, and we can discuss the support you are looking for. The first conversation is a chance to get to know each other and decide whether the service is right for you.

connect@accompa.me

01 Tell us about your trip

02 Meet by video

03 Agree the details

Your enquiry

A few details will help us respond:

  • Who is the journey for?
  • Where are you based?
  • Where would you like to go?
  • When are you considering travelling?
  • What kind of support would help?
  • Is there anything else you would like us to know?

All three fields are required.

Accompa.me will use the information you provide to respond to your enquiry and, where relevant, to take steps at your request before entering into a service agreement. Your information will be handled as described in our Privacy Policy.

Common questions

Is Accompa.me a travel agency?

No. You choose and book directly with airlines, hotels and other suppliers. We can help you find information, compare options, offer suggestions and complete the process, but we do not sell or bundle travel services, add a markup or receive commission.

Who is the service for?

For an adult who can travel independently but would value practical support and personal company. Reasons vary: travelling alone feels uncomfortable, airports feel demanding, family cannot join, or a calmer shared experience simply sounds better.

Will you be with me all day?

Only if that is what we agree. Some clients may want support throughout the day; others may prefer help only in transit or for selected activities. Private time and personal space are part of the plan.

Do you provide care or medical help?

No. We do not provide personal care, administer medication, make medical judgements or supervise someone who cannot travel independently. The traveller must be able to manage personal care and medication, and to eat and walk without assistance. If their actual needs require a caregiver or healthcare professional, we cannot accept the journey as a travel companion.

Where can we meet and travel?

We are based in Barcelona and Paris, which can make journeys beginning in Spain or France especially practical. We can also discuss meeting in other European countries, the UK, Norway, the United States, Mexico and other destinations, subject to entry rules and practical arrangements.

Which languages do you speak?

English and Spanish, with basic French and Catalan. Ukrainian is also spoken. Live translation tools can help with everyday communication in other languages; they do not replace professional medical interpreting.

How is the price decided?

After our first conversation, we prepare a clear proposal based on dates, destination, travel time, level of support and the companion's necessary travel expenses. Supplier costs remain separate and are paid by the client directly.

Can a family member contact you during the trip?

Yes, if you want that. Before travelling, we can agree who may be contacted, what information may be shared and how often updates should be sent. Your preferences and privacy come first.

What happens when plans go wrong?

We stay calm, gather reliable information, help compare options and support you in changing the plan. In case of emergency, we contact the appropriate local service and your trusted person.